KOVASKO Women’s Faboolous T-shirt

At KOVASKO, we are committed to delivering high-quality T-shirts across India with speed and reliability. Please read our delivery policy below for details on processing times, shipping options, and more.

1. Order Processing

• All orders are processed within 1–4 business days (excluding Sundays and public holidays) after payment confirmation.
• You will receive an order confirmation email, followed by a shipping notification with tracking details once your package is dispatched.

2. Shipping & Delivery (PAN India)

We offer fast and secure shipping to all serviceable pin codes across India.

Shipping Method

Estimated Delivery Time

Shipping Fee

Standard Delivery

4–7 business days

Free on orders above ₹1000

Express Delivery

2–4 business days

₹75 (flat rate/500Grams for products like (Tshirts, CropTops,Jerseys etc..,)

₹150 (flat rate/500Grams-1KG for products like (Hoodies, Sweatshirt etc..,)

Note: Delivery times are estimated and may vary due to factors such as location, courier delays, or weather conditions.

3. Tracking Your Order

• A tracking ID and link will be shared via email and/or SMS once your order is shipped.
• You can track your order at any time using the tracking information provided.

4. Delivery Partners

We work with reliable logistics partners like Delhivery, Blue Dart, Ekart, and India Post to ensure timely and secure deliveries.

5. Delivery Issues

If you experience delays or issues with your delivery:

• Email us at support@kovasko.com with your order ID.
• For lost or damaged packages, we will investigate with the courier and issue a replacement or refund, as applicable.

6. Address Changes

• Address changes can be made within 12 hours of placing your order by contacting our support team.
• After this window, we cannot guarantee updates due to quick dispatching.

At KOVASKO, your satisfaction is our priority. If you're not happy with your purchase, we're here to help.

1. Eligibility for Returns/Exchanges

• You may request a return or exchange within 7 days of delivery.
• Items must be:
• Unworn and unwashed
• In original condition with tags intact
• Returned in original packaging

Note: Products purchased on sale, clearance, or during promotions are not eligible for return or exchange, unless
defective.

2. How to Request a Return/Exchange

1. Email us at returns@kovasko.com with:

• Order ID
• Reason for return or exchange
• Images (in case of defects or wrong item)

1. Once approved, we’ll arrange a reverse pickup or share return instructions.
2. Upon receipt and inspection, we will:

• Ship your exchange item (if in stock), or
• Process a refund to your original payment method within 5–7 business days

For prepaid orders, refunds are made to the source account.
For COD orders, refunds will be issued as store credit or to a bank account
(upon providing details).

3. Non-Returnable Items

• Worn, washed, or damaged products
• Custom-printed or personalized items
• Items returned after 7 days of delivery

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KOVASKO – Cash on Delivery (COD) Policy

We offer Cash on Delivery (COD) for a convenient and secure shopping experience.

1. Availability

• COD is available for eligible pin codes PAN India.
• Maximum order value for COD: ₹4,000
• COD is not available for international orders.

2. COD Charges

Order Amount

COD Fee

Below ₹1500

₹50

₹1500 and above

Free COD

3. Order Verification

• COD orders may be verified via SMS or call.
• Orders without confirmation may be cancelled automatically.

4. Important Notes

• Please ensure someone is available to receive and pay at the shipping address.
• Repeated refusals of COD orders may lead to temporary suspension of COD facility for your account.